С зеркалом у букмекера все амба просто: вам достаточно набрать в браузере официальный адрес сайта и один или два подождать.
We asked the player to confirm that they had received the payment, but there was no further response from them, Consequently, the complaint was rejected.
Длительность установки: Установка обычно занимает несколько минут, в зависимости насквозь скорости вашего устройства.
After more than two weeks and over ten failed withdrawal attempts, the casino finally approved his request and he received his money. The issue had been resolved and the complaint had been closed.
The player from Italy is experiencing difficulties withdrawing his funds because the transaction to the preferred payment method has been declined. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
С поддержкой можно связаться либо с с подачи живого чата в любой момент сайте, либо путем электронную почту – в первом случае отвечают практически моментально, во втором придется ждать до суток.
We can not control the outcome of the games, and we feel that this is a good thing as this means everyone has an equal chance to win!
The player from Brazil had requested assistance to close his account as the casino's support team hadn't responded to his emails. After the Complaints Team had explained the difference between account closure and self-exclusion and asked the player to provide more details, the player had managed to close his account with the casino. Consequently, the issue had been marked as resolved by the Complaints Team.
cool site Nice employees and fast support. Fast payouts. Approximately after 2 days the money was in the account (1 day until it was approved and the next day the money was in the account).
The player from Germany had been awaiting a payout of 2500€ since April 19, 2024. The casino attributed the delay to technical problems with the payment provider. He confirmed that he had successfully completed the full KYC verification process and all his previous withdrawals had been successful.
She had been charged extra for each deposit, and her withdrawal was consistently declined. The casino eventually closed her account and offered a refund, but she faced issues pin up casino due to her bank not supporting IBAN. After we intervened, the casino confirmed a refund of £80.02. The player received £77.79 and confirmed the resolution of her complaint.
After she communicated with the Complaints Team, the casino had requested additional documents for account verification. After the necessary documents were provided, the casino had processed the refund. The player confirmed the receipt of her remaining winnings. Thus, the issue had been resolved successfully.
Note: As far as we are concerned, PinoCasino is related to 9 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of PinoCasino.
After the player had lodged a complaint, we had mediated the communication between the player and the casino. The casino eventually responded, had apologized for the inconvenience and confirmed that a refund had been processed. The player had confirmed receiving the refund, resolving the issue.
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